Our Approach

From the Beginning

Southern Management’s innovative approach to your account raises the bar on efficient, consistent and effective service. We analyze the unique requirements of your facility and develop a management plan based on our proven processes, the latest technology, and the health and safety of those who use your facility. Your needs and expectations are the genesis of our service-solution plan. From proposal to the first day of service, you’ll see our proven methods for time efficiency, customer communications, job training, safety orientation, and company standardization at work. We bring an engineering and planning team comprised of our top management staff to map out a master plan for your service success story.

We design a detailed transition plan to address all elements of your job start, complete with extensive employee training and orientation classes and supply and equipment inventory replenishment. Unlike so many others, Southern Management has the ability and resources to bring together a wealth of industry knowledge to our large account job starts. Key management from within our company travels to your location and assist to ensure a smooth transition to our service.

Our engineering and planning team designs a comprehensive and detailed transition plan for your facility. This plan provides you with the information to give you peace of mind during the transition process. The plan provides detailed information regarding all aspects of our service delivery plan for your facility.

Once your service has begun, all initial employee orientation and training programs will be complete and documented…but it doesn’t end there. Our forward-thinking approach is proactive - not reactive. Following our proven methods, plans and procedures ensures that we do it right the first time, every time. Southern Management is committed to client communication and satisfaction - we perform self-inspections from our project manager level to our company President. We appreciate the ever-evolving, technologically advancing industry we’re in; therefore, we provide recurrent training for our service workers and management staff. We offer career advancement with intensive technical training and certification incentives.

Our plan’s been put to the test . . .

“Southern Management has been a reliable and consistent partner with me for over 16 years. They have proven that they can manage a 900,000 sq. ft. complex down to a 900 sq. ft. bank branch. Any company could clean my buildings, but with Southern Management I get well trained personnel and one of the most competent management teams in the business.”

Roy Neeley
Vice President
Carolina First Bank

 

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